The Generator IMS / OMS / WMS is a powerful tech stack that allows businesses to better manage their entire inventory and order fulfillment journey from the moment an order is placed to its delivery to the customer, and everything in between.
In the ever evolving omnichannel world, customers have come to expect a seamless experience when placing orders. Therefore, it is essential to keep them updated at each step of the journey with emails, text messages, or other means of communication. These touch points are key to providing an exceptional customer experience, securing customer loyalty and increasing revenue. With the Generator, businesses can harmoniously coordinate inventory management, order management, warehouse management, packaging, and shipping, while also giving constant visibility into an order’s progress all the way to delivery.